Accountability

Over the last few weeks I've become more and more intrigued by the apparent metamorphosis people can go through when they become school managers - especially at senior management level.

By metamorphosis I mean the sudden change in the way they are perceived by others and the way they perceive themselves.

My own point of view has always been that I am no different now than when I was a teacher. But perhaps I'm being naïve, or worse still deliberately distorting reality? What is apparent is the way others respond you, your decisions and your behaviour.

The "them and us" is reinforced in so many tacit ways that even for the most egalitarian leader, or enlightened teacher the effect upon behaviour can be immensely strong.

On the manager's side is the problem of accountability - "if things don't go well I am to blame" or "if people make mistakes then I am to blame" The answer in most cases is to reduce risk by increasing control.

In such an environment the teacher feels disempowered, becomes passive and happy to play their 'part' by "blaming the management" if things aren't going well.

The manager responds to such passivity by increasing the level of direction and control and will say things such as, "I've got to do everything myself" - "no one thinks for themselves"

In turn the circle becomes even more vicious as teachers become even more removed from the management.

The underlying source of the problem would appear to be the crippling effect of accountability - so what can we do?

Particularly when the position of head teacher can leave one feeling extremely exposed.

Perhaps this idea is too simplistic but I believe the answer to be to shift the focus from accountability for "bad" things to accountability for "good" things. For it seems to me that head teachers burden theselves with negative accountability - and, ironically, that they do this for the best of reasons, i.e. to protect their staff. If we could just turn this on its head and focus instead upon the positive things that can happen in our schools. By taking such an outlook the head teacher is more likely to be prepared to share accountability with their colleagues.

If such an environment could be created then teachers are much more likely to contribute, lead and help to shape the future of the school.

One of the reasons that I'm fairly confident there's something in this is the fact that such an outlook permeates all outstanding schools. A highly controlled environment where everthing has to go through management can be successful - but such a school will have an in-built limit to improvement based upon the ability of the management to sustain their effort. Whereas a participative model, focussing on positive shared accountability, has no such limit, is self-sustaining and much more healthy model for all who work there.

Comments

People tend to fulfill our expectations of them

What you said worries me a wee bit Linda. If senior management have high expectations of teachers, then there's a chance that they might rise to them. If senior managment adopt the self-fulfilling attitude that teacher's aren't able or willing to see beyond the four walls of their classrooms, then they probably won't.

Leadership from the middle

Sounds like we're back to teachers as leaders or leaders as leaders:
http://www.exc-el.org.uk/content/index.php/main/weblogs/don_s_blog/chartered_teachers_as_leaders

Naive

David,
In his original post Don suggested that he might be being naïve when he thought he was no different now than when he was a teacher. Which he was.

Perhaps the same charge could be laid at your door. The world you describe is some sort of educational Never-Never Land. You suggest that teachers, or "experienced frontline staff" should be involved in identifying problems and help in their solution. In my experience, teachers are only interested in their own classroom.

They are at their most comfortable when they have a Headteacher who is not afraid to take decisions and doesn't involve them in the "fine detail" of management.

Teachers have a job of work to do, and so do Headteachers. We should accept that these are very different responsibilities and try not to confuse the two, in what, as you say, is a very complex business.

Another factor limiting improvement?

It's not just "the ability of the management to sustain their effort" which limits improvement in a school where "everything has to go through management".

In a situation as complex and dynamic as a modern school, it's simply not possible for any small number of individuals, no matter how well qualified or experienced, to attend to the huge volume of fine detail that may indicate emerging problems and so a need for change. To exploit this information means engaging all members of the organisation in the effort. In particular, experienced front-line staff have a finely-tuned sense of what's normal. They're sensitive to very fine discrepancies that indicate things going wrong. And that makes them the right people to make, and contribute to, change decisions.

High reliability organisations, where failure isn't an option, act quickly and effectively on that kind of information to avoid failures. In these systems it's known that decision-making migrates down to the lowest level consistent with decision implementation. If failure isn't an option for schools, maybe the same principles should be being considered?

Who's accountable for "bad things" clearly doesn't matter as much as eliminating them. Perhaps acknowledging the key role of front-line staff in early identification of problems, and giving them as much of a role as possible in decision-making to resolve the problems, could help break the vicious circle?

Blame?

I don't think anyone's talking about blame when talking about accountability. There's a way of thinking which would lead one to believe that if you are accountable to someone else then you must do things to gain their 'approval' no matter what. I make my living out of looking at things in a different way, often doing things against the way that 'common wisdom' dictates and help educators achieve results which far exceed what the accountability merchants have been capable of gaining.

Accountability does not mean scapegoat and certainly does not mean playing it safe by the book.

blame

I don't think it helps to apportion blame here. Headteachers are human beings and respond to the situation in which they find themselves.

In my experience a lot of teachers need to be controlled - it would be chaos if they all just their own thing. Maybe things are different in Scotland?

The point is that Headteachers are paid to take responsibility, as long as the school is successful it doesn't really matter how they do it.

Accountability

The press often add to the pressure.
When exam results are not great - standards are falling.
When exam results are great - they were too easy.

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